Privacy Policy for Kelpie Studios
Last Updated: 23/02/25
This Privacy Policy describes how Kelpie Studios (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website and engage with our services, including when we collect and generate leads and data through third-party platforms such as Meta. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website.
1. Information We Collect
a. Personal Data
When you interact with our website—such as filling out forms, signing up for newsletters, or requesting information—we may collect personally identifiable information (“Personal Data”) including, but not limited to:
- Name
- Email Address
- Phone Number
- Company or Organization Name
- Other information you voluntarily provide
b. Non-Personal Data
We also collect non-personal information automatically through various technologies. This may include:
- IP Address
- Browser type and version
- Operating system
- Referring and exit pages
- Date/time stamps
- Other technical data
c. Data from Third-Party Sources
We may also obtain information about you from third-party platforms such as Meta. This information can include data generated through our marketing efforts, lead generation campaigns, and interactions on third-party sites. Such data is used to help us better understand our audience and improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our services: To administer our website, process your requests, and personalize your experience.
- Marketing and communications: To send you newsletters, promotional materials, and other information that may be of interest to you. This may include targeted advertising based on data received from third-party platforms.
- Analytics and research: To monitor and analyze usage and trends to improve our website and develop new products or services.
- Lead generation: To generate and nurture leads through both direct interactions and through partnerships with third-party sites such as Meta.
- Compliance and legal obligations: To comply with legal requirements, resolve disputes, and enforce our agreements.
3. Third-Party Data Collection & Integrations
We work with trusted third-party service providers and platforms to enhance our services. This includes, but is not limited to, using Meta and other platforms for data collection, lead generation, and advertising. These third parties may collect information about your interactions with our website or ads served by them. We encourage you to review the privacy policies of these third-party services to understand their data practices.
- Meta Integration:
Data obtained through Meta may include engagement metrics, demographic data, and behavioral information that helps us tailor our marketing efforts. This data is handled in accordance with both our Privacy Policy and Meta’s own policies. - Other Third-Party Providers:
We may also use additional third-party tools for analytics, customer relationship management, and advertising. These providers have their own privacy policies and are responsible for their own data collection practices.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
- Recognize your device
- Understand user behavior and website usage
- Deliver personalized content and advertising
You can control the use of cookies at the individual browser level. However, if you choose to disable cookies, some parts of the site may not function as intended.
5. How We Share Your Information
We do not sell your Personal Data. However, we may share your information in the following circumstances:
- With Service Providers: We may share your data with third-party vendors who assist in operating our website, conducting our business, or servicing you, under contractual agreements that ensure confidentiality and security.
- For Legal Reasons: We may disclose your information if required to do so by law, or in response to valid requests by public authorities.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
6. Data Security
We implement appropriate technical and organizational measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Despite our efforts, no security measures are 100% effective. If you believe your data has been compromised, please contact us immediately.
7. Data Retention
We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your data is no longer needed, we will take reasonable steps to securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your Personal Data.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure: Request deletion of your Personal Data.
- Restrict Processing: Request restrictions on how your data is processed.
- Data Portability: Request transfer of your data to another entity.
- Object: Object to the processing of your data.
To exercise any of these rights, please contact us using the information provided below. We will respond in accordance with applicable laws.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13. If we learn that we have inadvertently collected Personal Data from a child under 13, we will take steps to delete that information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on our website along with a new “Last Updated” date. Your continued use of our site after any changes signifies your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Kelpie Studios
Email: info@kelpiestudios.com
Phone: +44 020 8191 2926
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.
This Privacy Policy is designed to provide clear and comprehensive information about our practices. If you require further clarification or additional details, please do not hesitate to contact us.